Часто задаваемые вопросы

Our warranty neither has a deductible nor a limit of indemnity.

Yes, if the mileage and age of the vehicle are not an issue, the warranty can be extended even without a technical inspection.

Our warranty starts when the manufacturer’s warranty expires. If you have a manufacturer’s warranty with a mileage limit (for example, 3 years / 100,000 km) and it is about to expire due to the vehicle's mileage, please pay attention to the start date of the warranty you are purchasing from us. It is important that there is no out-of-warranty period between the manufacturer’s warranty and our warranty.

If there is a non-warranty period between the manufacturer’s warranty and our warranty, the car must be taken for a technical inspection at one of our partners. If no defects are detected, we can issue the warranty.

At our sole discretion we may permit transfer of the warranty to a new owner of the vehicle, provided we are notified within 30 days of the vehicle sale. Depending on your warranty product, a transfer fee may apply.

Please contact the dealership from whom you purchased the warranty (check the contract / certificate) as soon as possible and take the vehicle to them. The further process is similar to the manufacturer’s warranty: the dealership will contact us and if it is a warranty case the vehicle is repaired at our expense.

Take the vehicle to the nearest authorised dealership. Ask the dealership to determine the cause of the fault and the cost of fixing it. Initially you have to cover the cost out of your own pocket. Upon returning to Estonia, present the invoice and accompanying documents to the dealership from whom you purchased the warranty (check the contract / certificate) and you will be reimbursed for the cost according to the price list of the dealership.